Abstract

The goal of this study is to find ways to improve the open access publication support service platform through the usability evaluation of the publishing manager interface among the AccessON journal repository interfaces, which is an open access publication support service platform. Various documents and cases related to open access publishing and usability evaluation in order to answer three research questions: collection of user experience responses of interface, extraction of issues and improvement points, and analysis and derivation of suggestions for other open access publication support service platforms. Responses to the experience of using the publishing manager interface were collected through surveys and focus group interviews. Combining this, it was possible to present the results of the usability evaluation of the AccessON journal repository interface through various numerical information. The results of the usability evaluation made it possible to propose issues and improvements to the AccessON journal repository manager interface, and finally, it was possible to derive suggestions for the open access academic publishing support service platform to be developed later.